Welcome to SmartMarty AI. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By creating an account, accessing our website, or using our services, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use our services.
2. Description of Services
SmartMarty AI provides an AI-powered email management platform that includes:
- Email synchronization and organization
- AI-generated email response suggestions
- Email automation and workflow tools
- Analytics and insights
- Multi-account management
- API access (for applicable plans)
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
3. Account Registration and Security
3.1 Account Creation
To use our services, you must:
- Be at least 13 years old (or the legal age in your jurisdiction)
- Provide accurate and complete registration information
- Maintain and update your account information
- Keep your password secure and confidential
3.2 Account Responsibility
You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized access or security breach.
4. Acceptable Use Policy
You agree NOT to use our services to:
- Violate any laws, regulations, or third-party rights
- Send spam, phishing emails, or malicious content
- Harass, threaten, or abuse others
- Distribute viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Reverse engineer or copy our software
- Use our services for illegal activities
- Impersonate others or misrepresent your affiliation
- Scrape or harvest data without permission
Violation of this policy may result in immediate account termination.
5. Subscription and Payments
5.1 Pricing
Our pricing plans are listed on our website. We reserve the right to change prices with 30 days' notice to existing subscribers.
5.2 Billing
- Subscriptions are billed in advance on a monthly or annual basis
- Payments are automatically charged to your payment method
- You must keep valid payment information on file
- Failed payments may result in service suspension
5.3 Refunds
We offer a 14-day money-back guarantee for new subscriptions. After 14 days, no refunds are provided for partial months or years.
5.4 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until then.
6. Data and Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using our services, you consent to our data practices as described in the Privacy Policy.
7. Intellectual Property
All content, features, and functionality of our services are owned by SmartMarty AI and protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use our services for personal or internal business purposes only.
8. AI-Generated Content
Our AI features generate email responses and suggestions based on your input and email content:
- AI-generated content is provided as-is without warranties
- You are responsible for reviewing and editing AI suggestions before sending
- We are not liable for errors, inaccuracies, or consequences of AI-generated content
- You retain ownership of content you create or email you send
9. Service Availability
While we strive for 99.9% uptime:
- We do not guarantee uninterrupted or error-free service
- Maintenance windows may cause temporary unavailability
- We are not liable for service interruptions or data loss
- You should maintain backups of important email data
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our services are provided "AS IS" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid in the past 12 months
- We are not responsible for third-party services or integrations
11. Indemnification
You agree to indemnify and hold harmless SmartMarty AI, its affiliates, and employees from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any laws or third-party rights
12. Termination
We may suspend or terminate your account at any time if you:
- Violate these Terms or our Acceptable Use Policy
- Engage in fraudulent activity
- Fail to pay subscription fees
- Misuse our services or harm other users
Upon termination, your right to use our services immediately ceases, and we may delete your account data.
13. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via:
- Email notification to your account email
- Prominent notice on our website
- In-app notification
Continued use of our services after changes constitutes acceptance of the new Terms.
14. Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through:
- Good faith negotiation between the parties
- Binding arbitration if negotiation fails
- Governing law: [Your Jurisdiction]
15. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and SmartMarty AI
- Severability: If any provision is found invalid, the remaining provisions remain in effect
- No Waiver: Our failure to enforce any right does not waive that right
- Assignment: You may not assign these Terms without our consent
16. Contact Information
Questions about these Terms? Contact us:
Email: legal@smartmarty.ca
Legal Department
SmartMarty AI
My Vision Media AI Labs