SmartMarty AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email management platform and services.
1. Information We Collect
1.1 Information You Provide
- Account information (name, email address, password)
- Email content and metadata when you connect your email accounts
- Payment information (processed securely through third-party providers)
- Communication preferences and settings
1.2 Information Collected Automatically
- Usage data and analytics (how you interact with our services)
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
- Log data (access times, pages viewed, errors)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our email management services
- Generate AI-powered email responses and suggestions
- Organize and categorize your emails intelligently
- Authenticate your identity and prevent fraud
- Send you service updates, security alerts, and support messages
- Analyze usage patterns to enhance our platform
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for email content in transit
- Encrypted storage of sensitive information
- Regular security audits and penetration testing
- Secure authentication with OAuth 2.0
- Limited employee access to personal data
- Regular backups with encrypted storage
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
4. AI and Machine Learning
Our AI-powered features process your email content to:
- Generate contextually appropriate response suggestions
- Classify and prioritize incoming messages
- Identify patterns and automate routine tasks
- Improve our models through aggregated, anonymized data
Your email content is never used to train models that serve other users without explicit aggregation and anonymization.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in these circumstances:
- Service Providers: Third-party vendors who help us operate our platform (e.g., cloud hosting, payment processing)
- Legal Requirements: When required by law, subpoena, or court order
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Disable certain data collection features
- Delete your account and all associated data
- Object to processing of your personal data
To exercise these rights, contact us at privacy@smartmarty.ca
7. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. When you delete your account:
- Your email content is immediately deleted from our systems
- Account information is removed within 30 days
- Backup copies are purged within 90 days
- Some data may be retained longer for legal compliance
8. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Compliance with GDPR and other privacy regulations
9. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for material changes)
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@smartmarty.ca
Address: My Vision Media AI Labs
SmartMarty AI Privacy Team